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Automatic Call Distribution System: How to Leverage it for a Contact

A Typical Call flow Diagram for the Proposed Architecture | Download

Automatic Call Distribution (ACD) for Call Center | RingCentral
Flow Diagram ACD | PDF | Equipment | Sugar

Call flow Process in a BPO/Contact center | Call center, Call flow

ACD Contact Centers: Automatic Call Distribution Definition and Examples

What is Automatic call distributor system(ACD)? | Freshdesk contact center